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IPhone Owners Sue Apple Over Slowdown Admission

IPhone Owners Sue Apple Over Slowdown Admission

They also allege it intentionally interfered with the phones to damage them, which became a "substantial factor in causing (iPhone owners) to replace iPhones, buy new batteries, or loss of usage of their iPhone". We've now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.

They filed the lawsuit after Apple acknowledged Wednesday for the first time that it installed a feature a year ago for iPhone 6, 6S and SE models that have a degraded and aged battery, to prevent unexpected shutdowns.

Apple partially confirmed the theory on Wednesday, releasing a statement admitting updates would slow down phones, but only to prevent devices with old batteries "from unexpectedly shutting down".

Apple is being sued after it admitted to slowing down older iPhone models to keep them running longer.

Amy Bessette, an Apple spokeswoman, didn't immediately respond to an emailed request for comment on the suits, sent before regular business hours in Cupertino, California.

There's at least one Reddit thread discussing whether Apple slows down the performance for older iPhone models which have lower-performing batteries, as compared to newer models like the iPhone X and iPhone 8.

How to prevent slow-performing phones?

When Madam Yan first called Apple's hotline to complain about the Face ID problem, the customer service representative told her it was "impossible".

The suit says Apple "needlessly subjects consumers to purchasing newer and more expensive iPhones when a replacement battery could have allowed consumers to continue to use their older iPhones".

"If you put a better battery in and the battery healthy is better, it is not going to downclock those speeds", Stern said. Apple iPhone X turned out to be the most selling smartphone of the fourth quarter of 2017, as according to some reports published online.

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