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Oculus Rift headsets are offline following a software error

Oculus Rift headsets are offline following a software error

Many users around the world discovered today that their headsets are having trouble running software, which kind of defeats the entire goal of owning a VR headset in the first place.

"We are aware of and [are] actively investigating an issue impacting [the] ability to access Rift software", the Facebook-owned Oculus is telling users and the press. Over on the Oculus Rift support page, the following message is being displayed: "If you are using an Nvidia GPU and now experiencing display or performance issues with your Oculus Rift, please make sure you are using driver version 388.59". This is due an expired security certificate on Windows. "Our teams apologise for any inconvenience this may be causing you and appreciate your patience while we work on a resolution". The cert, used for OculusAppFramework.dll, expired as of March 7 and has not yet been updated.

Oculus has said it will also provide updates in this Reddit thread about the issue.

We're aware of an issue affecting Rift on PC, and we're working on resolving now.

If you don't want to mess around with that, Oculus should have a fix available soon.

As of 1:00 PM Pacific time, the service remains down.

In lieu of official word from Oculus, the VR community (as reported by VRFocus) took it upon itself to isolate the cause of the problem.

Needless to say, customers are less than thrilled with this development. Users of the virtual reality headset all over the world have been reporting outages since earlier this morning.

"You don't forget things that brick all your products".

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