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California lawmaker knocks Starbucks over racial slur on customer cup

California lawmaker knocks Starbucks over racial slur on customer cup

A woman who said she knows Pedro went to Twitter to offer criticism to Starbucks.

Starbucks is facing new accusations of racism after a Latino customer said he discovered a racial slur written on his coffee order.

"Free diversity training for @Starbucks", Torres tweeted, including an image of herself with two men labeled "human beings" while taking a jab at the company by showing separate images labeled "beans" and "coffee beans". The company responded very meekly to the incident by offering the man a $50 gift card, which he said was an insult.

Starbucks already planned to close all of its more than 8,000 US stores on the afternoon of May 29 to conduct racial bias training for employees after an April incident in which employees called police on two black men who were waiting for a business associate, asked to use the bathroom, and were told bathrooms were only for paying customers, USA Today reported. "We have apologized to the customer directly and are working to make things right".

We have a question for Starbucks: What kind of "racial-bias education" did their staff receive?

"After the April 12 incident, Starbucks vowed to "take actions" to fix and reaffirm our values and vision for the kind of company we want to be". The chain faced a public backlash and calls for a boycott after the arrest of two black men at a Starbucks in Philadelphia.

Soon after their arrival, Nelson asked the cafe's manager if he could use the restroom but was declined because he had not made a purchase.

Pedro, whose last name has been withheld, ordered two coffees at the chain's La Cañada Flintridge location in California.

"One of our team leaders met with the customer this morning at one of our local stores in the area, and he accepted our apology", a Starbucks spokesperson told CBS MoneyWatch.

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